Privacy Policy
Effective Date: 01/01/2025
Crishome Essentials (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from https://crishomeessentials.com.
1. Information We Collect
We may collect the following information from you:
Personal Information
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Full name
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Email address
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Phone number
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Billing and shipping addresses
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Payment and transaction details
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Account login information (if you register)
Automatically Collected Information
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IP address
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Browser type and version
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Device type and operating system
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Browsing behavior (pages viewed, time on site, etc.)
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Location data based on IP or device
2. How We Use Your Information
Your information is used for the following purposes:
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To process and deliver orders
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To send order updates, confirmations, or responses to inquiries
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To provide customer support
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To improve our website, services, and product offerings
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To personalize user experience
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To serve relevant ads through platforms such as Google and Meta
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To analyze website performance and customer behavior
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
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Payment processors for secure transactions
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Delivery and logistics companies for order fulfillment
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Marketing partners for advertising and retargeting purposes
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Analytics providers to help improve our services
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Legal or regulatory authorities when required by law
All third parties are expected to maintain the confidentiality of your information.
4. Cookies and Tracking
We use cookies and related tracking technologies to:
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Remember your preferences
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Enable core website functions (e.g., cart, login)
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Measure website usage and performance
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Show you relevant ads on Google, Meta, and other platforms
You can manage or disable cookies through your browser settings. Some functionality may be limited if cookies are disabled.
5. Advertising and Retargeting
We use platforms such as Google Ads and Meta Ads to run promotional campaigns. These platforms may collect non-personal data via cookies and pixels to serve targeted ads.
To manage your ad preferences:
6. Data Retention
We retain your personal data only as long as needed for order fulfillment, legal compliance, dispute resolution, or customer support. After this, your data is securely deleted or anonymized.
7. Your Rights
You have the right to:
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Access and review your personal data
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Correct or update your information
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Request deletion of your personal data
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Opt out of marketing communications
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Object to certain data uses
To exercise these rights, contact us at sales@crishomeessentials.com.
8. Data Security
We implement appropriate technical and organizational measures to secure your personal information and prevent unauthorized access, misuse, or loss.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact us:
Crishome Essentials
Tsavo Road, White Angle House, 3rd Floor, Shop 129B
Nairobi, Kenya
Phone: 0791 303 000
Email: sales@crishomeessentials.com